Terms of Service

This document was last updated on May 8, 2018.

The purpose of these Terms of Service (hereafter referred to as the "Agreement") is to precede a longer-term contract arrangement under which SilverMast LLC (hereafter referred to as the "Company") will provide Web Hosting services on behalf of you, the Registerred User (hereafter referred to as "Client"). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.

Terms

Subject to the terms and conditions of this Agreement, Company will provide Web Hosting services for Client subject to the following terms:

  1. Length of Service
    Client agrees to a per-month length of service whereupon Client pays in advance for the Services provided.
  2. Service Start Date.
    The first payment plus setup charges, if any, shall be due in advance of any service provided. Service shall begin upon Company receipt of payment for such first Term of service or upon a mutually agreed upon alternate date.
  3. Renewal by Client
    This Agreement will automatically renew for successive month unless canceled by Client, or payment methods fail. Renewal of services by Client indicates agreement to any Contract revisions. Renewal fees for the following term will be automatically invoiced to Client’s account.

Cost

Cost is elected by the Client. Services provided include the following, unless otherwise agreed upon:


Terms Of Payment

Payment must be made in advance unless credit approval has been granted by Company. If credit approval has been granted, credit terms are net 10 days upon receipt of invoice. We reserve the right to revoke any credit extended if payment is in arrears for more than 30 days.


Proprietary Information

Proprietary information exchanged here under shall be treated as such by Client. This information shall include, but not be limited to, the provisions of this Agreement, product and services information and pricing. Client further agrees to not decompose, disassemble, decode or reverse engineer any Company program, code or technology delivered to Client or any portion thereof.


Censorship

Company will exercise no control whatsoever over the content of the information passing through the network, email or web site.


Warranties

Company makes no warranties or representations of any kind, whether expressed or implied for the service it is providing. Company also disclaims any warranty of merchantability or fitness for any particular purpose and will not be responsible for any damages that may be suffered by Client, including loss of data resulting from delays, non-deliveries or service interruptions by any cause or errors or omissions of Client. Use of any information obtained by way of Company is at Client's own risk, and Company specifically denies any responsibility for the accuracy or quality of information obtained through its services. 99.99% SLA is guaranteed on a hardware-level only, and is not applicable to security and server maintenance updates, software or migration-oriented downtime.


Trademarks and Copyrighted Material

Client warrants that it has the right to use any applicable trademarks or copyrighted material used in connection with this service.


Termination

Company may terminate this Agreement at its sole discretion upon the occurrence of one or more of the following events:

  1. Failure to comply with any provisions of the Agreement upon receipt of written notice from Company of said failure.
  2. Appointment of Receiver or upon the filing of any application by Client seeking relief from creditors.
  3. Upon mutual agreement in writing of Company and Client.

Disputes

If legal proceedings are commenced to resolve a dispute arising out of, or relating to, this Agreement, the prevailing party shall be entitled to recover all costs, legal fees, and expert witness fees as well as any costs or legal fees in connection with any appeals.


Indemnification

Client shall indemnify and hold Company harmless from and against any and all claims, judgments, awards, costs, expenses, damages and liabilities (including reasonable attorney fees) of whatsoever kind and nature that may be asserted, granted or imposed against Company directly or indirectly arising from or in connection with Client's marketing or support services of the product or services or the unauthorized representation of the product and services or any breach of this Agreement by Client.


General

If any provision of this Agreement is held to be unenforceable, the enforceability of the remaining provisions shall in no way be affected or impaired thereby. This Agreement shall be governed by and construed in accordance with the laws of the United States of America. A failure by any party to exercise or delay in exercising a right or power conferred upon it in this Agreement shall not operate as a waiver of any such right or power.